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Company Contact Info

  • 10307 Bridgeport Way Southwest
    Lakewood, WA 98499

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Insurance Customer Service Representative- Licensed Candidates Preferred

Duncan & Associates • Lakewood, WA

Posted 13 days ago

Job Snapshot

Travel - None
Experience - 1 to 2 years
Insurance, Customer Service
Relocation - No


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Job Description

Insurance Customer Service Representative

The Personal Lines CSR assists the agency's customers & producers with technicalities regarding changes, billings, claims, and renewals of insurance.  This role not only deals in customer service, but in maintaining & cross-selling existing business.

The CSR is expected to work with clients/customers in a prompt, accurate & courteous manner.  

Duties Include:
  • All departmental service functions
  • Contact and advise clients when necessary
  • Maintain suspense messages
  • Maintain computer customer files
  • Claim handling (Occasionally)
  • Processing of all Personal Lines renewals
  • Keep producers fully informed of any adverse activity on their accounts
  • Prepare all cancellations
  • Be responsible for the issuance of all bonds

Job Requirements

  • Property & Casualty License Preferred
  • 1 year of Insurance Experience
  • Experience in customer service

Equal Opportunity Employer

Insurance Customer Service Representative
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