A top bank in Lynn, MA is seeking a candidate for their open Customer Service Representative role. In this contract, you will take 75 calls per day, as well as be responsible for up selling, cross selling and answering questions regarding product line. Ideal candidates will be able to work in multiple screens, think outside of the box and handle escalated situations. If you're looking to join a fun environment that is not only easily accessible by T, but also offers sales contests, employee empowerment team building and customer experience survey contests, apply today!
Requirements for the Customer/Financial Service Representative:
Must be available M-F, 9AM-4PM for training
Availability to work one to two nights as well as occasional Saturdays
Bilingual in Spanish is a plus
Strong organizational skills with great attention to detail
Technology savvy with a strong knowledge working with Microsoft Office
Strong multi-tasking and prioritizing skills with the ability to meet deadlines
Excellent written and verbal communication skills
Strong interpersonal skills with a customer service focus
Ability to work independently and as part of a team
Must be eligible to work in the U.S. without sponsorship
Contract Employee Benefits:
Health and Dental
Contract employees are eligible for subsidized health and dental insurance coverage upon completion of 120 hours on assignment within four (4) consecutive weeks working a minimum of thirty (30) hours per week.
Paid Sick Leave
Contract employees who are employed to work in the Commonwealth of MA may accrue and use up to forty (40) hours of paid sick leave per calendar year in increments of no less than one (1) hour.
Regularly recruited contract employees, who are U.S. citizens aged twenty-one (21) or older, are eligible to contribute to KNF&T’s retirement savings plan with Fidelity Investments.
Short Term Disability
Contract employees are eligible for subsidized short term disability, covering up to 12 weeks of a disability including maternity leave.
KNF&T uses a state of the art e-Learning software training system. We encourage all our contractors to take advantage of this training, which is available 24 hours a day, 7 days a week.
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
Job ID: 84609
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.
Since 1983, KNF&T has provided Boston area businesses with highly skilled professionals in office administration, accounting, finance, and human resources. KNF&T has become one of Boston's leading staffing firms, being named one of Massachusetts' "Top 100" women-led businesses.