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Company Contact Info

  • 433 California Street
    San Francisco, CA 94104

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Hotel Operations Coordinator

Stanford Hotels Corporation • San Francisco, CA

Posted 29 days ago

Job Snapshot

Full-Time
Experience - 2 to 5 years
Hospitality
Hospitality - Hotel, Facilities, Other
Relocation - No
3

Applicants

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Job Description

Stanford Hotels Corporation is currently seeking a Hotel Operations Coordinator to join their team! The Hotel Operations Coordinator will be responsible for providing overall support to the Stanford Corporate Office Hotel Operations Team.


JOB DUTIES:

  • Assist in supporting the Corporate office Hotel Operations Team
  • Attend Operations Meetings
  • Follow up with hotels on special projects
  • Assist with guest complaints
  • Prepare presentations
  • Assist with various support functions including calls, filing, and general correspondence.
  • Create monthly and weekly STR Reports
  • Monthly financial reporting responsibilities
  • Organize catering options for monthly luncheons
  • Receive Sales and Marketing invoices
  • Prepare Expense Reports
  • Check mailboxes and coordinate messenger services when needed
  • Assist with creating presentation materials for GM and Dir. of Sales/Marketing Candidates
  • Coordinate with IT department to create BOX accounts for new hires
  • Quarterly Sales Roster updates
  • Assist with coordinating sales training and other team building events
  • Calendar management



Job Requirements

JOB REQUIREMENTS:

  • High school graduate. Bachelor’s degree preferred or equivalent combination of education and experience.
  • 2-5 years of experience in either Front Desk, Sales, or Hotel Operations preferred.
  • Must have previous experience with Microsoft systems including Outlook, Excel, PowerPoint, Word
  • A pleasant and hospitable disposition
  • Ability to take direction and critical feedback gracefully
  • Excellent follow through and time management skills
  • Ability to communicate calmly with irate Guests, co-workers or supervisors in sometimes tense situations.
  • Ability to understand Guests’ service needs.
  • Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned.
  • Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to perform job functions with minimal supervision.
  • Ability to work cohesively with co-workers as part of a team.
  • Treat co-workers and guests with courtesy, friendliness and respect and provide responsive service.
  • Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.
  • Ability to follow all appropriate policies and procedures while striving to improve all standards of operation.
Job ID: Z25OPR3H
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