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CSR - Customer Service Representative

PrideStaff Cincinnati Full-Time
$12.00 - $14.00 / hour
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PRIMARY ROLE:  Provide exceptional customer service and support to customers via phone, in person and through website.


  • Respond to inbound calls and website requests in a timely, consistent and courteous manner
  • Assist  customers by answering questions, placing orders and providing updates on order status
  • Take orders and accurately process
  • Invoice customers for orders


  • Strong communication skills and the ability to interact well with internal and external associates
  • Excellent verbal and written communication skills
  • Excellent telephone skills
  • Ability to provide exceptional customer service
  • Strong organizational skills and attention to detail
  • Manage time and multiple tasks effectively


  • High School diploma  or equivalent required


  • 2–3 years Customer Service
  • Proficient use of computer applications including Microsoft Outlook, Microsoft Word & Microsoft Excel
  • Knowledge of  printing/label industry preferred


  • Pay rate: $13-14/hour DOE

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


About the company

Salary Details

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CSR - Customer Service Representative
$12.00 - $14.00 / hour
Estimated Salary: $64K
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In 1978, George Rogers had a vision, a dream to create a new type of staffing organization—one that offered the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. The result is PrideStaff, a national staffing organization delivering innovative solutions to the challenges employers face every day. Through a combination of strong leadership at the national and local level, PrideStaff has consistently delivered exceptional service to our clients and field associates. Over our 25 plus year history, our model has been highly successful. Year after year, our growth has consistently outpaced the growth of the staffing industry.

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