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Customer Service Representative (Patient Representative)

United Collection Bureau, Inc. Toledo Full-Time
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Customer Service Representative (Patient Representative)

Competitive base pay + monthly bonus potential

 This is an entry level Customer Service Representative role where our candidate will be answering Customer Service related questions from our patients countrywide.   

  •  We are looking for new customer service team members who have computer and communication skills to work in a fast paced, professional and fun, environment
  • All associates will earn a competitive base pay with the potential for additional income through a monthly bonus program

The ideal candidate should possess the skills, competencies, and abilities listed below in order to successfully perform the job and to be considered for the position:

  •  High school diploma or equivalent required
  • Good problem solving skills
  • Previous experience in Collections, Customer Service, Telemarketing, or a related role is preferred not but required.
  • Good written, verbal, active listening and phone communication skills
  • Ability to maintain composure with difficult consumers. Must remain professional at all times
  • Proficient personal computer skills
  • Ability to type 25 or more  words per minute
  • Ability to speak with consumers and type notes simultaneously into software system Ability to work in a fast paced environment where change is common
  • Bilingual (English/Spanish) a plus


Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including bonus potential.

Additional Benefits include Health Insurance, Dental Insurance, Vacation Pay, Holiday Pay, Earned Time Off, Vision Insurance, Retirement 401-k Plan, Direct Deposit, Life Insurance, and Flexible Spending Account.

Recommended skills

Spanish Language
Computer Literacy
Complex Problem Solving
Customer Service


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Customer Service Representative (Patient Representative)
Estimated Salary: $69K
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