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Company Contact Info

  • Chicago, IL
  • Joshua Schoenhardt

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Senior Salesforce Business Analyst

Go2Group LLC • Chicago, IL

Posted 19 days ago

Job Snapshot

Travel - Up to 50%
Experience - At least 8 year(s)
$100,000.00 - $125,000.00 /Year
Consulting, Other Great Industries
Information Technology


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Job Description

Wouldnt you like to work for a growing, award-winning company whos #1 in their industry located in the heart of the Chicago Loop? With an amazing office space, some of the best benefits available, all within a minutes’ walk from Union Station & Ogilvie. If this sounds interesting to you, lets chat! We’d love to tell you more.




The Senior Business Analyst will help assess the needs of the business and look for opportunities to develop and grow the business through effective use of technology. The Business Analyst will collect, analyze, review, document and communicate business needs and requirements.


This person works with customers, architects, developers, and others in the IT organization throughout the lifecycle to deliver quality, standards-compliant software specifications and design. This position represents a unique opportunity for a successful candidate to join a team integrating and building new systems that are the foundation to the long-term strategy of the business.



Specific Responsibilities

  • Serve as knowledgeable resource to stakeholders and IT regarding product capabilities, business processes, change impacts and integration with other systems.
  • Understand and capture current and future-state business processes, provide gap analysis, and propose value-added improvements.
  • Prepare detailed project artifacts, including: business scope and requirements, user stories/user scenarios, process maps, screen flow diagrams, business rules, business data models, user security needs, UI/UX/screen designs, test plans, and project plans.
  • Use a variety of techniques for capturing requirements including interviews, backlog grooming sessions, and use case and scenario development
  • Manage project backlogs, issues, risks, dependencies, scope, communications, and status.
  • Coordinate and manage UAT with the business
  • Responsible for proactively identifying technology opportunities that impact business strategies and performance


Job Requirements


  • Bachelor’s degree, preferably in Business Administration, Management Information System, Computer Science, Communications, or related discipline
  • 5-10 years of experience working with large, complex, or enterprise IT projects. Consulting experience preferred.
  • Nice to have: 1-3 years of Salesforce,, or Heroku experience
  • Experience with web applications (in-house or outsourced custom developed applications, software packages, or SaaS applications)
  • Experience with Agile methodology and Scrum in particular.


Desired Skills

  • Knowledge of IT industry trends and technologies
  • Experience with platform - Sales cloud,, Administration/Configuration, Apex, APIs, data loads, etc. Salesforce Lightning is a plus.
  • Experience with AppExchange products
  • Experience with Balsamiq or other prototyping tools
  • An understanding of the IT SOX compliance requirements
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