Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest IT Help Desk Specialist jobs in Dallas, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Email Send Failed!

Technical Support (Help Desk / Service Desk)

Staffing Technologies • Dallas, TX

Posted 9 days ago

Job Snapshot

Travel - None
Experience - At least 1 year(s)
Degree - None
Overtime at time and a half when needed
Information Technology
Relocation - No


How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Our global technology client is seeking a technical support analyst for their North Dallas TX location.

  At least 6 months with 6 month extensions or conversion to permanent with a global technology leader.  Environment is fun, casual, and innovative.


Our client's IT Service Desk is in search of experienced Technical Support Representatives. This exciting opportunity will assist in building and being part of a Global IT Service Desk.  Core job responsibilities include:

  • Providing responsive technical phone support for application, hardware, OS, network, and telecom issues.
  • Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.

Hours/Shifts are not set until after training has completed. 8 hour shift can fall anywhere between 7:00 am to 1:00 am any day of the week, with a maximum of a 40 hour work week. Applicants should be open to working any shift. 



Casual dress environment.


Candidates must be reliable and on-time. Candidates must have reliable transportation.


Excellent Communication Skills are a MUST

Job Requirements

Experience: Minimum 1 year Service Desk experience


  • Operating Systems: Windows XP, Windows 7, Mac, MS Office 2007, MS Office 2010, Knowledge of Office 2013
  • Mobile Devices including IPhone, Android, Blackberry, and Windows Mobile
  • VPN/Home Routers, Active Directory, Service Desk Ticketing Systems
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.