Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Sayreville, NJ

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Sayreville, NJ delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative, Transportation

3PLRecruiters • Sayreville, NJ

Posted 3 days ago

Job Snapshot

Other Great Industries, Transportation
Supply Chain, Customer Service, Transportation


How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Customer Service Representative, Transportation

Our client is a mid-sized third-party logistics (3PL) company based in New Jersey, providing asset-based trucking, mainly drayage, and freight brokerage services. It seeks to hire a Customer Service Representative, Transportation to assist with the management of dray moves with company drivers and common carriers. Qualified candidates will have prior experience with truck dispatch and port drayage operations. The CSR role requires an organized problem-solver who can efficiently communicate with customers, serve their needs, execute on-time pickup and delivery, and quickly resolve service challenges.

Primary Responsibilities:

  • Communicate with customers to capture shipping order instructions and status.
  • Document shipments and process invoices.
  • Make pick-up and delivery appointments based on customer orders and port schedules.
  • Dispatch asset-based drivers/trucks or 3rd party carriers to ensure customer orders are booked.
  • Communicate load instructions to drivers.
  • Track drivers and equipment to ensure timely delivery of containers to the final destinations.
  • Communicate with customers to coordinate paperwork and freight movement in a timely manner.
  • Provide continual updates to clients on load status and update operational systems.
  • Ensure compliance with DOT and safety regulations.
  • Provide customers with information on services, rates, equipment availability and shipment status.
  • Provide management with feedback on any service issues.

Job Requirements

  • At least 2 years of container drayage dispatch experience.
  • Knowledge of New Jersey and New York port areas and surrounding highway infrastructure.
  • Truck transportation dispatcher experience.
  • Competency in the use of Microsoft Office and dispatch systems, such as Profit Tools.
  • Ability to manage stress and deal with customers and drivers in a polite and professional manner.
  • Possess exceptional verbal and written communication skills in English.
  • Ability to prioritize and multi-task, take initiative and achieve results.
  • Knowledge of FMCSA safety regulations & HOS limitations.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Job ID: 214
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.