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Customer Service in Island,Kentucky
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Automotive Service Manager

Pogue Chrysler Greenville Full-Time
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Automotive Service Manager


Pogue Chrysler is looking for an experienced Automotive Service Manager to join their dynamic service team.

The Service Manager is responsible for all operations within the service department.

 Job Responsibilities:  

  • Interview, hire and manage technicians and service advisors
  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer 
  • Distribute work between technicians
  • Prioritize required services
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers 
  • At least 1 year previous service manager experience or 3+ years experience as service advisor at a dealership
  • Technical automotive knowledge
  • Demonstrated ablity to manage others
  • Organized and friendly personality
  • Dealership experience preferred 

Dealership Commitment:

  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k with company match (at qualifying dealerships)
  • Professional working environment

Skills required

Tires
Automotive Service Excellence
Exhaust Systems
Cooling Systems
Ignition Systems
Batteries

Location

About the company

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Job ID: 0551P

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