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Inbound Call Center / Customer Service

Express Employment Professionals Hopkins, MN
$14.00 - $15.00 / hour
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Client company in West Metro is looking for evaluation-to-hire Inbound Call Center / Customer Service Agents.

The Inbound Call Center/ Customer Service Agents will:

  • Answer inbound calls to schedule service appointments
  • Recommend / promote services
  • Make outbound customer satisfaction calls
  • Respond to customer emails and chats
  • Confirm appointments
  • Reschedule missed appointments
  • Follow up with customers who are over due for service
  • Accurately log information into database

Most suitable candidates for the Inbound Call Center / Customer Service position:

  • Experience handling in and outbound calls
  • Possess excellent written and oral communication skills
  • Have strong organizational skills
  • Ability to multi-task
  • Strong computer and internet skills
  • Be self-supervised and self-motivated

Mandatory hours for the position are:   

     Monday - Thursday:                      12:30 pm - 9:00 p.m.

     Saturday:                                        9:30 am - 6:00 p.m.

Recommended skills

Scheduling
Databases
Customer Satisfaction
Self Motivation
Coordinating
Written Communication

Location

Salary Details

This salary was provided in the Job Posting.
$14-$15
Hourly Salary

Career Path

See the next step in your career
Inbound Call Center / Customer Service
$14.00 - $15.00 / hour
Estimated Salary: $71K
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