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- Newark, NJ
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Customer Engagement Assistant
Ora Group International • Newark, NJ
Posted 11 days ago
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Customer Engagement Assistant
Why we are recruiting
Our company is rapidly expanding within the marketing industry, working alongside our internationally recognized clients, we are managing our biggest and most exclusive campaigns to date. It is for that reason that we are currently on the search for a professional and motivated character who can join our team and embrace a unique career opportunity, who will excel within our business and reach their full potential in a fast-paced and motivational environment.
Unleash your True potential today!
The Customer Engagement Assistant will make it their priority to make our client's customers feel comfortable while engaging with our sales team and letting us advise them throughout the sales process. This role is about providing a friendly face, as well as being passionate about our well known and highly respected client's great range of betting products and services.
You will promote our clients products & services, deal with any inquiries from existing customers relating to their accounts, order products, and services where applicable, renew subscriptions and open new accounts where necessary.
Responsibilities of the Customer Engagement Officer include:
Handle questions and product inquiries from customers
Recommend appropriate products/services/plans based on the customer's needs
Ensure accurate data capture of all information from customer/client
Please only apply if you have the following qualifications:
Outstanding communication skills both verbal & written.
Able to prioritize and work independently with minimal supervision.
Able to directly motivate and supervise others to achieve maximum performance.
Able to work effectively with others.
Detail-oriented and the ability to follow up on tasks.
Capable of multitasking, prioritizing, and managing time efficiently.
Please send us your resume to be considered. The HR team is looking to make decisions quickly - so keep checking your emails and phone as we will call you within three working days.
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