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  • Raleigh, NC

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Freight Transportation Broker

3PLR • Raleigh, NC

Posted 27 days ago

Job Snapshot

Experience - At least 3 year(s)
Other Great Industries, Transportation
Supply Chain, Transportation, Other


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Job Description

Freight Transportation Broker

Our client is a mid-sized logistics company based in Chicago with offices in Atlanta, GA, and Raleigh, NC. It seeks to hire a Freight Transportation Broker in Raleigh with prior experience in carrier procurement and freight brokerage operations. Transportation modes focus on flatbed, over-sized loads, dry van TL, LTL, small package and air expedited.

Eligible candidates should possess an understanding of current market conditions, excellent customer service attitude and organizational skills, and a positive and engaging personality. He or she should have experience with transportation management systems (TMS) and Microsoft Office. Our client offers a competitive base salary, commission structure, performance bonuses and benefits.

Primary Responsibilities:

  • Manage customers' day-to-day shipping needs (dispatching) and provide excellent customer service.
  • Identify transportation service needs from the shipper to its customer.
  • Manage multiple customer shipments simultaneously.
  • Works as the intermediary (middleman) between shipper/consignee and carriers.
  • Continuously contact new carriers to expand capacity options.
  • Request rate quotes and negotiate freight rates with carriers.
  • Tender shipments to qualified carriers based on rate and service performance.
  • Utilize online load boards, like DAT and Internet Truckstop, to acquire carriers at good rates.
  • Schedule all aspects of pick up/delivery with shipper, consignee and carrier.
  • Update Transportation Management System (TMS) with such information.
  • Effectively track shipment status through various methods (phone, online, e-mail, EDI to TMS, etc).
  • Follow up via phone with end user for delivery confirmation and details.
  • Identify opportunities to increase efficiency and profitability.

Job Requirements

  • At least 3 years of operational experience in trucking and/or freight brokerage businesses.
  • Ability to develop the carrier base, negotiate rates, validate carrier safety and compliance, dispatch shipments, and provide shipment tracking services to customers.
  • Knowledge of major traffic lanes and competitive carrier rates.
  • Prior use of transportation management systems (TMS) and Microsoft Office, especially Outlook email, Excel spreadsheets and Word.
  • Highly organized and able to prioritize, meet deadlines and excel handling multiple tasks simultaneously.
  • Ability to work independently and within team setting.
  • Strong communications skills with a positive and engaging personality.
  • College degree preferred, but not required, especially in Supply Chain Management or Business Management.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Job ID: 163
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