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Company Contact Info

  • 700 Horizon Drive
    Trenton, NJ 08691

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Customer Service Representative, Roadside Assistance

AAA Club Alliance • Trenton, NJ

Posted 9 days ago

Job Snapshot

Experience - At least 1 year(s)
Degree - High School
$13.00 - $14.00 /Hour
Other Great Industries, Transportation, Automotive - Motor Vehicles - Parts
Customer Service, Transportation, Other


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Job Description

AAA Club Alliance, one of the largest AAA Clubs in the country, is hiring ambitious, customer focused individuals who want to help a member in need to join our fast-paced Roadside Assistance Call Center team!  Successful candidates demonstrate a commitment to enhancing our Member Value by providing exceptional service and have the drive to succeed with an organization that supports and rewards excellence.  Individuals who excel at multi-tasking and are looking to work in a busy, high-volume call center environment will succeed in this role.  Become a AAA ambassador today and make a difference in people’s lives.

This is a seasonal position with potential for part and full time opportunities


Training Requirement for this position would be the first 3 weeks, Monday - Friday, 9am - 4pm.

Job Requirements

  • High School Diploma or equivalent
  • Two (2) to five (5) years of customer service experience
  • Effective analytical, written and oral communication skills to enable accurate completion of assignments, proper handling of problem situations and constructive interaction with others.  Ability to cope in a professional manner with a fast work pace and time pressure.  Ability to remain organized and in control under challenging conditions.
  • Working knowledge of personal computer, internet and competent keyboarding skills to accurately and efficiently complete daily work assignments.
  • Ability to read a map and provide clear directions.
  • Ability to work weekends, overtime and/or holidays as necessitated by business and/or weather conditions.
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