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  • Charleston, SC

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Inbound Retail Sales (Customer Service) Work at Home

Conduent • Charleston, SC

Posted 12 days ago

Job Snapshot

Full-Time
Travel - None
Experience - At least 1 year(s)
Telecommunications
Customer Service
42

Applicants

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Job Description

Do you love helping others? Are you looking for a company with benefits and monetary incentives? If so, then we here at Conduent want to hear from you.

We are currently have immediate openings for this temporary opportunity in the following states:

Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.

Conduent Offers:

  • Paid training at $12 per hour
  • Competitive compensation of $13 per hour after 90 days of consecutive employment
  • While this is a temporary position, estimated to last 6 months or longer, there is an opportunity to be hired full time with benefits based on performance
  • Fun team oriented remote environment
  • Company discounts - Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more

As a Work At Home Call Center Representative you will support our customers as a first point of contact to provide solutions to their product needs/orders. We will rely on you to actively listen to our customers and use your love of retail sales, passion and creativity to meet their needs.

Job Requirements

As a Work At Home Call Center Representative you will support our customers as a first point of contact to provide solutions to their product needs/orders. We will rely on you to actively listen to our customers and use your love of retails sales, passion and creativity to meet their needs.
Requirements:
  • A customer service aptitude!
    Are you able to handle customer inquiries and resolve customer issues?
  • Minimum 6 months experience interacting with customers in some capacity (via phone, chat, in person, etc.)
  • Have the discipline to work remotely and follow a set schedule
  • Are you available to work an 8-10hr shift between the hours of5am to 9pm PST/6am-10pm MST/ 7am-11pm CST/ 8am-12am EST
    including weekends and holidays while having the ability to adjust to a change in schedule based on business needs ?
  • Handle multiple computer applications at one time
  • Understand the concepts of navigation, search engines, downloading music, and other web based applications
  • Smartphone, tablet, operating systems, PC or Mac experience
  • Ability to attend approximately five to six weeks of required online/virtual training on a fixed schedule that may include nights or weekends
  • Ability to meet minimum typing speed of 20 WPM while talking to customers
  • Successful completion of pre-employment assessments and a background check
  • A quiet distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the same workspace during your scheduled shift.
  • This position requires a non-digital landline, also known as POTS, Plain Old Telephone Service, please insure you have POTS or are able to obtain before making an application.
  • High Speed Internet Service (10 megabits download and 3 megabit upload) from
  • High School Graduate or general education degree (GED) required
  • 18 years of age or older

Job ID: 18002209
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