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Company Contact Info
1000 Corporate Drive
Marshfield, WI 54449
- Amber Voelker
- Phone: 715/207-6576
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Customer Service Representative
Dental Crafters • Marshfield, WI
Posted 10 days ago
Get facts about other applicants with a CareerBuilder Account
- Answer all incoming phone calls in a friendly and processional manager
- Respond to customers’ questions or direct caller to appropriate person
- Answer inquiries by clarifying desired information; researching, locating and providing information
- Provide correspondence to doctors as needed
- Schedule cases for production utilizing Labtrac
- Efficiently use Labtrac and other software to schedule, track and print reports
- Scan/file paperwork related to cases.
- Load data into coDiagnostix for treatment planning service
- High school degree or equivalent; Associates degree preferred
- Strong computer skills; Proficient with Microsoft Word, Excel and Outlook
- Organized and work well under pressure
- Efficient and self-motivated
- Excellent customer service skills
- Strong ability to multitask
- 1-3 years of demonstrated experience in customer service, shipping/logistics
- Hours: Monday through Friday, typically 8-5