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Customer Service Representative at LHH

Customer Service Representative

LHH Knoxville, TN Full-Time
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LHH Recruitment Solutions needs multiple Customer Service Representatives in the Nashville. Please apply now!!!

The ideal Customer Service Representatives will be personable, multitaskers, problem solvers, tech savvy, good on the phone, organized, and be able to handle high volume workloads when necessary.

Here’s just a slice of your daily responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • 6+ months experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Call Center experience with making 100+ inbound calls a day
  • Ability to multi-task, set priorities and manage time effectively
  • High school d iploma

If you or someone you know is a fit for the Customer Service Representative roles we have available please apply above now, or send your resume directly to: [ Email address blocked ] - Click here to apply to Customer Service Representative

P.S. Don’t think you’re a fit? Are you looking for similar type roles, but not this one? Apply anyways, we may have a role that is exactly what you are looking for!

  • Positive and professional demeanor
  • • Proficiency in MS Word, MS Excel, Outlook, Internet, and Adobe
  • • Ability to take initiative and work independently with little supervision
  • • Ability to define priorities and handle multiple tasks and projects
  • • Ability to change focus quickly
  • • Ability to handle sensitive and confidential information appropriately
  • • Ability to maintain positive working relationships with clients, peers, team members, and
  • leadership
  • • Ability to deal with stressful situations to achieve desired business results
  • • Strong, detail oriented, organizational, analytical, and time management skills
  • • Excellent punctuality and attendance are required
  • omer interactions

Recommended Skills

  • Active Listening
  • Adobe
  • Analytical
  • Attention To Detail
  • Call Centers
  • Communication
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