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Customer Service Representative

Miami Full-Time/Part-Time
$35.00 - $40.00 / hour
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Responsibilities and Duties

• Manages the organization's overall daily office operations and responsibilities.

• Monitor the email, mail and telephone messages.

• Proficient at Microsoft Word and Excel.

• Actively listen to customers and then provide them with solutions that are exactly what they need.

• Build genuine customer relationships by earning their loyalty and trust.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.


Benefits

  • Potential for part-time hours further in your career if you seek to balance work with education or other life goals.
  • Paid time off for work and life balance. We think you should enjoy time away from the office.
  • From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success.


Qualifications and Skills

• Have good organization skills.

• Be familiar with basic computer functions.

• Possess strong interpersonal and communication skills.

• Have a positive, friendly and outgoing personality.

• Desire to work with the public.

• Must be dependable, honest, courteous and self-motivated.

• Utilizes computer system to verify and document customer requests.

• Maintains and updates customer information as necessary.


Recommended skills

Microsoft Excel
Extroverted
Operations
Coordinating
Friendliness
Communication

Location

Salary Details

Based on Job Title, Location and Skills
$37
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$35.00 - $40.00 / hour
Estimated Salary: $65K
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