Role & Responsibilities:

Our customer service professionals support all facets of our customer interactions. Working closely with the sales and manufacturing teams, customer service reps make sure that we exceed our customer’s expectations for quality and service. Specific responsibilities include:

• Field all incoming calls and emails.
• Answer questions and provide technical support.
• Generate price quotes and job bids.
• Process incoming customer orders.
• Work closely with the shop floor to meet delivery requirements.
• Resolve any installation or after-sales issues.

Qualifications:

Candidates should have the following qualifications:

• Associate's or bachelor’s degree in a business or technical field, or equivalent experience.
• Two years of experience in a technical or manufacturing sales environment.
• Proficient in MS Office.
• Strong verbal and written communication skills.
• Proven track record of success in school and work environments.
• Ability to prioritize multiple tasks and put the customer first.
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