Full Time: $140- $170K a year plus bonus potential based on experience and successful interview; full benefits and great growth opportunities
Develop and lead the retail operations team, with responsibility for defining team strategy and project plans to execute initiatives.
Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings.
Primary liaison between the executive management team and store leaders to ensure that all information is communicated in a timely, consistent, and brand appropriate manner.
Drive operational excellence in stores by creating consistent and efficient back of house standards across the entire store fleet.
Oversee all store managers until new store expansion requites additional regional leadership.
Collaborate with Construction and other departments to open new store operations through-out the state.
Partner with the finance and accounting department to manage store expenses and drive cost savings.
Collaborate with the marketing and communications team to refine omni-channel strategies to continuously deliver a seamless end to end customer experience that spans both online and stores.
Partner with the Human Resources department to support training tools and new hire onboarding process to enhance customer experience and increase store productivity.
Establish the rules of engagement to ensure that clear expectations are set and agreed upon between business units while fostering collaborative working relationships with retail operations to drive business growth, strategic initiatives, and global operational standards.
10+ years of retail multi-unit store management
Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with strict deadlines
Must be a collaborative team player who can both nurture and develop retail management
Proven leadership ability, as well as strength in building internal partnerships
Ability to think strategically and develop achievable long-term goals
Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail systems, merchandising, customer service and store budget preparation
Strong quantitative and analytical skills, with attention to detail and accuracy
Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively
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