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  • McDonough, GA

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Managment Support Specialist

Baker Distributing Company • McDonough, GA

Posted 29 days ago

Job Snapshot

Admin - Clerical

Job Description

Be a disruptor. Join the most talented team in the industry.

You may be asking yourself, “Why would I want to work in HVAC? That sounds pretty boring.” Guess what? Baker Distributing Company is not only one of the largest distributors of HVAC, refrigeration and food service equipment, but we are disrupting the distribution industry every single day as we transform our company into a world-class supply chain - and that is far from boring.

At Baker, we are utilizing emerging technologies and innovations to diversify our portfolio and our service offerings.

People are the core of our business – those that work for us (our employees), those that work with us (our suppliers and vendors) and those that we work for (our customers). While some of our employees are the most experienced in the industry, we are always seeking new talent with fresh ideas to help us utilize emerging technologies to deliver the best-in-class customer experience. If you have a keen sense of respect – for yourself and others; an unfaltering devotion to integrity; the drive to provide consistency; the tenacity to strive for excellence; and embody the spirit of teamwork, we would love to talk with you.

Company Website:

We are an Equal Employment Opportunity Employer.

Veteran Friendly.

Baker Distributing will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Baker Distributing Branch or contact Human Resources.


Job Summary

The Management Support Specialist position reports to the Division President but works alongside Regional Manager, Outside and Inside Sales associate.


Essential Duties/Accountabilities

  1. Duties and responsibilities will include but are not limited to:

  2. Fills in when a Counter Sales associate or Sales Center Manager is absent

  3. Interact with internal and outside sales people, vendors and contractors

  4. Facilitate large equipment, refrigerant and copper quotes

  5. Daikin and Gree Champion for the Division

  6. Aid Division Management with vendor program management

  7. Consolidation of pricing contracts and multiple Region coverage

  8. Profile management within Division

  9. Assist Division President with Vendor alignment and strategic plan implementation with key Vendors

  10. Perform other duties as assigned.

Job Requirements


  1. High School Diploma or General Education Degree (GED) required. 

  2. Experience in a wholesale HVAC equipment supply house preferred

  3. Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level

  4. Proven success in sales and providing excellent customer service

  5. Strong interpersonal skills including sales, problem solving and customer service focus absolutely required

  6. Ability to work independently, but meet assigned goals and objectives in designated time frames

  7. Capable of working in a fast paced environment with skills to multi-task on different levels

  8. Knowledge of Microsoft Office products

  9. Must possess the attitude of wanting to learn and grow with the Company.


Licensing and Certifications:  Valid driver license


Physical Demands and Work Environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

  1. Must be able to frequently lift up to 50 pounds.

  2. The employee frequently is required to stand sit or walk, climb, kneel, crouch, or crawl.

  3. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.

  4. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  5. The employee may use equipment such as forklifts, pallet jacks and other warehouse equipment.

  6. The employee is occasionally exposed to toxic or caustic chemicals.



  1. Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.

  2. Excellent customer service mindset with the ability to develop long term relationships

  3. Excellent written and verbal communication skills

  4. Excellent analytical aptitude with a proven ability to analyze/interpret data

  5. Strong and creative problem-solving skills

  6. Ability to work independently and in a team environment

  7. Proactively seeks continuous process and service improvements

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