Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Customer Services Representative 1 job in Chesapeake at Spectraforce Technologies Inc

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Customer Services Representative 1 at Spectraforce Technologies Inc

Customer Services Representative 1

Spectraforce Technologies Inc Chesapeake, VA Full Time
$25,480 - $31,980/Year
Apply Now

Title: Client/Customer Services Representative 1
Location: Chesapeake VA 23320
Duration: 3 Months
Shift: Mon - Fri 7am - 3pm with occasional weekend rotation to work Sunday shift.

The main function of a client/customer services representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
A typical customer service specialist is responsible for determining the client?s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:

  • Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills:

  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one?s time.
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as MS Outlook or data entry software.
  • Education/Experience: High school diploma or GED preferred.

Recommended Skills

Attention To Detail
Interpersonal Skills
Communication
Data Entry
Customer Service
Verbal Communication

Recommended Jobs

Customer Services Representative 1
Spectraforce Technologies Inc Chesapeake Full Time
$25,480 - $31,980/Year
Customer Service Representative, O133
Express Employment Professionals - Virginia Beach Virginia Beach
$15.00/Hour
Seasonal Sales Support Specialist!!!
ManpowerGroup Solutions Norfolk
$20.00/Hour
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.