Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
US
What job do you want?

Inbound Virtual Customer Service Representative job in Virginia Beach at STARTEK

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Inbound Virtual Customer Service Representative at STARTEK

Inbound Virtual Customer Service Representative

STARTEK Work From Home, VA Full Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

About Startek


Startek is a global leader in providing new-age customer experience solutions. We deliver deeper relationships through better insights and outcomes for our partners. We have 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. Starting pay is $10 per hour, client placement is based on experience, aptitude, & skills determined through the interview process.


What is a Work from Home Brand Champion?  


They are problem solvers that enjoy delivering best-in-class customer service with high-energy, and a focus on building genuine connections with customers to answer inbound calls, emails and chats depending on the client they support.


At Startek, we partner with clients in multiple industries such as cable/telecommunications, education, financial, retail, healthcare and much more that we will discuss with you during the hiring process. Our goal is to ensure that we align your skills to the industry you would be most successful supporting in every interaction so you can walk away feeling accomplished each day!


Typical Day for a Brand Champion



  • Answer general/billing questions on products and services from customers

  • Listen to customers needs and determine if they need additional products/services

  • Some call types may require basic troubleshooting steps

  • Address and resolve customer concerns to achieve first contact resolution

  • Deliver best-in-class customer service


Why Choose Startek?



  • Paid training in an engaging and virtual training space

  • Continuous development through Startek self-paced online courses

  • Opportunity for career advancement and promotion from within

  • Medical, Dental, Vision Benefits after 60 days

  • 401K, Stock plans and more!

What Do You Bring?

  • 18 years of age or older
  • High School Diploma or GED
  • Experience interacting with customers/clients
  • Strong Communications skills verbally and written
  • Quiet, dedicated and distraction free workspace
  • Empathy and Active Listening Skills – this will be key in building genuine connections with your customers and co-workers!

Work from Home Equipment You Will Need

  • High speed internet with a minimum speed of 10Mbps download and a minimum of 4Mbps upload
  • Ethernet cable connection (no Wi-Fi)
  • Personal desktop or laptop computer (If local to MBSC area - optional Startek Loaner equipment may be available) 
  • Windows 10 Operating System
  • i3 6th gen Intel processor equivalent or better
  • AMD A-10-5700, Ryzen 5 1400, Ryzen 7 1701 are acceptable
  • Minimum of 4GB RAM
  • USB headset with microphone
  • Webcam

What Can You Expect After You Apply?

  • We will reach out via all lines of communication: text, email, and phone to start the next step in the process!
  • If offered a position with Startek, we do require all employees to successfully pass a background check and drug test as a condition of employment.

Recommended Skills

Call Center
Communication Skills
Customer Service
Listening Skills

Recommended Jobs

Inbound Virtual Customer Service Representative
STARTEK Work From Home Full Time
Customer Service Representative
Apex Systems Chesapeake
Client Support Rep (Customer Service)  L123
Express Employment Professionals - Virginia Beach Virginia Beach
$15.00/Hour
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: HR2021441

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.