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Customer Service Representative
As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies.
- Handle incoming customer service calls
- Dispatch incoming customer phone calls
- Accept customer calls and return customer
- Maintain customer service related information for customer accounts
- Ensure quality customer service and customer satisfaction
- Maintain customer service voicemail and return customer calls
- Provide customers with superior customer service
- Provide customer service for internal customers
- Capturing customer information and answering customer inquiries
- Resolve inbound customer calls regarding account
- Take customer orders and provide high-quality customer service
- Make out going customer service calls
- Work with customer service manager to ensure proper customer service
- Resolve any customer service issues
- Answering inbound calls and providing excellent customer service
- Provide customer support and handling customer inquiries
- Combining excellent customer service skills
- Assure quality customer service to all customers
- Provide exceptional customer service to all customers
- Provide superior customer service with all customer interactions
Recommended Skills
- Clerical Works
- Customer Service
- Effective Customer Support
- Promote Customer Loyalty Plan
- Retention Management
- Upholding Customer Service
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