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Industry: Banking / Finance / Financial
Job Title: Customer Service Representative / CSR / Call Center Representative
Duration: Contract (possibility of extension)
Please call me directly at
What you’ll do:
Assists customers with questions or issues regarding their accounts received via phone and/or correspondence
Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
Navigating through multiple applications and tools to understand processes/policy/procedures
Research and resolve issues with client accounts
Required:
Call Center / CSR / Customer Service experience
Preferred:
Banking / Financial industry experience
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