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Customer Service Representative at Collabera

Customer Service Representative

Collabera Pennington, NJ Contractor
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Industry: Banking / Finance / Financial

Job Title: Customer Service Representative / CSR / Call Center Representative

Duration: Contract (possibility of extension)

Please call me directly at

704-893-3133
/
973-581-3178
or email me at 
[ Link removed ] - Click here to apply to Customer Service Representative to speak in detail about the job

 

What you’ll do:

Assists customers with questions or issues regarding their accounts received via phone and/or correspondence

Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures

Navigating through multiple applications and tools to understand processes/policy/procedures

Research and resolve issues with client accounts

Required:

Call Center / CSR / Customer Service experience

Preferred:

Banking / Financial industry experience

Recommended skills

Research
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