Rocky Mountain Yeti Jacksonis looking for Service Advisors to join their industry leading Service Team!
The Service Advisor is responsible for building strong customer relationships. The Advisors greet and consult customers on service needs, perform a thorough vehicle walk-around inspection, sell and up-sell services, update customers on services, field all live service calls, and take ownership of the customer experience.
Ensure that customers receive prompt, courteous, and effective service
Drive the sale to meet department sales forecast
Prioritize required services, and be prepared to provide options upon request
Keep customer informed on completion times, service expenses and possible changes
Guarantee that the customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
Exemplary customer service skills required
Previous experience in customer facing role required
Previous Service Advisor experience a plus
ADP or Reynolds and Reynolds experience highly preferred
Valid driver's license with an acceptable driving record
Must be willing to complete a pre-employment background check and drug screen
Dealerships Commitment to you:
Health, Dental, Vision
Paid Vacation / Flex time
Start your career as a Service Advisor with Rocky Mountain Yeti Jackson.
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