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Customer Service Representative

Higgins Electric Washington Full-Time
$55,000.00 - $65,000.00 / year
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We are seeking a Sr Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$60K
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$55,000.00 - $65,000.00 / year
Estimated Salary: $64K
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Think you're the perfect candidate?
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