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Customer Service Representatives

Administrative Concepts Inc. Collegeville, PA Full-Time
$15.00 - $16.50 / hour
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Are you looking for a career with an established company who values its employees? Administrative Concepts, Inc. (ACI) is a fast-growing company that offers its employees meaningful work and a positive environment. If you’re looking for a rewarding career, not just another job, then come join our team as a Customer Service Specialist !

We’re looking for people who thrive on helping customers with a passion for service to join our growing call center. Representatives will be responsible for answering inbound calls and providing health insurance information to our clients. We offer employees an opportunity to develop their career because as they grow, we look to promote from within.

Founded in 1997, ACI is a nationally licensed, full service, Third Party Administrator providing enrollment, fulfillment and claims processing services for various insurance lines in the medical claims industry. This position is in our Collegeville. PA office near the King of Prussia area.


· Strong communication and interpersonal skills

· Basic computer skills (MS Office Preferred)

· Medical or health insurance background a plus

· Call center experience preferred but not required

You’ll work scheduled shifts and handle 70-80 calls per day once you’re fully up to speed (@2-3 months). We offer a comprehensive training program to prepare you for providing exceptional customer service.

What’s In It For You

  • Medical benefits
  • Paid Time Off
  • 12 Paid Holidays
  • 401k Plan
  • Casual dress code

Starting Hourly Rate for 9-5 and 10-6 shifts - $15.00 per hour 

Starting Hourly Rate for 9-5 and 10-6 shifts Bi-Lingual Spanish - $15.50 per hour

Starting Hourly Rate for 12-8 shift - $16.00 per hour 

Starting Hourly Rate for 12-8 shift Bi-Lingual Spanish - $16.50 per hour 

Background Check required for employment. Bi-Lingual - Spanish a PLUS.

Recommended skills

Computer Literacy
Health Insurance
Customer Service
Interpersonal Skills
Call Centers


Salary Details

This salary was provided in the Job Posting.
Hourly Salary

Career Path

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Customer Service Representatives
$15.00 - $16.50 / hour
Estimated Salary: $71K
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