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Property Manager

Catholic Charities Community Services Flagstaff Full-Time
$17.72 - $21.26 / hour
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“Join us in this incredible work and be a miracle to someone today"    
Our Housing for Hope program is looking for a full time Property Manager to work in Yavapai, Coconino, and Mohave County.    
JOB SUMMARY: Oversees the residential properties throughout Northern Arizona.  Assists in the day-to-day supervision of a variety of housing units which may require travel to multiple sites, especially in Northern Arizona, with overnight stays sometimes necessary.        
1. Stays informed of HUD occupancy regulations and local landlord tenant laws, as well as changes, and extending the information to housing case workers.     
2. Organizes regular inspections of all units, looking for intentional damage due to abuse or neglect on the part of tenants and their guests.  Inspections are conducted in accordance with regulations set forth by House Rules, Regulations and CCCS’ policies.      
3. Conducts monthly audits of all HUD tenant certifications/re-certifications for accuracy and compliance with HUD regulations.  Makes corrections and completes follow-up with housing case workers as needed.     
4. Keeps a record, including office files and computer systems, in a neat, orderly condition, ensures they are in compliance with all mandated rules and regulations as required by ADOH and CCCS.     
5. Submits monthly and/or annual reports as required by the contracts.     
6. Coordinates tenant relationships with Housing Case Managers supporting tenants as clients.       
7. Develops relationships with local property owners/managers to develop a pipeline of additional units for lease when contract funds are available. 8. Maintains good relations with tenants, assists Housing staff to resolve problems between residents or with management/owners.       
9. Maintains good public relations with local public or private officials, civic groups and leaders, or any other interested individuals.     
10. Conducts orientation or instructional meetings in conjunction with Housing Case Workers for tenants as required.  Informs and updates residency on special needs or amended rules/regulations which directly affects them.       
11. Provides training to housing case workers related to housing and occupancy.     
12. Collaborates with all leadership stakeholders in all aspects of property management for low income and disabled individuals to include understanding and enforcing US Department of Housing and Urban Development (HUD) tenant occupancy regulations.      
13. Secures new leases and maintenance of existing leases identifying renewals, expirations and allowable rent increases.     
14. Completes tenant qualification at move-in, and annually thereafter, following all tenant occupancy requirements. Must be familiar with recertification process.      
15. Assists with daily, utility, operating expenses. Ensures all payments are collected on time and makes daily bank deposits.      
16. Prepares monthly billing back up documentation for Accounting.     
17. Works with designated maintenance providers (internal or external) to maintain a list of repairs and maintenance reported by tenants, to include pest control extermination, remodeling repairs, and  repainting.  Ensures property, grounds, and tenants are free from environmental hazards.     
18. Models professional standards and ethics in accordance with agency philosophy.     
19. Participates in and supports PQI initiatives to include attending appropriate program leadership meetings and attending all relevant PQI meetings to ensure organization-wide involvement in PQI and the development of program performance measurements. Supervisors must also develop and provide appropriate staff training and support the recognition of accomplishments relative to PQI.     
20. Promotes ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.     
21. Performs other duties as assigned.       
1. Education /Background:  Bachelor’s Degree plus 2 years of progressive experience in apartment or single family residential management, preferably in HUD subsidized housing programs. Bilingual (Spanish) preferred.  Experience with property management software preferred.     
2. Job Knowledge: Ability to comprehend and apply laws, rules, regulations and procedures in subsidized housing management. Ability to contact, meet and communicate effectively in both writing and orally to people from varying backgrounds, using tact, diplomacy and patience.  Must know basic management, business and/or office administration.  Must be proficient in Microsoft office suite. Must be able to identify, analyze and resolve conflict situations, be flexible and maintain confidentiality.     
3. Working Conditions/Physical Demands:  Must be able to stoop, bend, squat, sit on floor and ambulate over uneven floor surfaces including stairs and steps. Must be able to visually and auditory assess and interact with clients to ensure their safety and wellbeing. Requires considerable work outside of the office and substantial driving. May lift up to 30 pounds.     
4. Other requirements:      
a. Valid AZ driver’s license, reliable transportation and ability to show proof of registration/insurance.     
b. Level One Fingerprint clearance or ability to obtain fingerprint clearance; must maintain clearance.      
c. You must be 21 years of age or older to drive on behalf of Catholic Charities.    
Hourly Rate: $17.72 - $21.26 DOE.  
Note:The successful candidate can live in a community where we have an office - Cottonwood, Flagstaff, or Prescott.    
Excellent Benefits: Medical, Dental, Basic Life, Short-Term Disability, Vacation, Sick Time, 12 Paid Holidays, FSA Flexible Spending Account (FSA), 403(b), EAP and Pension Plan      
We Value Diversity!     

Skills required

Customer Service
Time Management
Leasing (Contract Law)
Real Estates


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Property Manager
$17.72 - $21.26 / hour
Estimated Salary: $90K
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Toward the end of the Great Depression in 1933, Catholic Charities opened an office in downtown Phoenix with our first director, Eileen Ward, advocating for vulnerable children.

Over the years, Catholic Charities staff and volunteers continued to monitor the needs of central and northern Arizona communities and responded by providing life-changing services that protect and nurture children, help strengthen families and assist individuals in crisis - growing to serve communities in Maricopa, Yavapai, Coconino and Mohave Counties.

We continue the thread of our early work today by delivering services in foster care, adoption and pregnancy counseling, North Star youth development and Westside Head Start early education. Over the years in response to community needs, our agency has grown to serve veterans and their families, sex-trafficked survivors, victims of domestic abuse, refugees and those experiencing homelessness.

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