Lithia Chrysler Jeep Dodge of Corpus Christiis looking to add motivated Automotive Service Advisors to their dynamic team! This dealership provides an excellent environment to progress your career in the automotive Industry.
The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet departments sales forecast
Prioritize required services, and be prepared to provide options upon request
Keep customer informed on completion times, service expenses, and possible changes
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
2-4 years of experience in a Service Advisor role strongly preferred
Must have computer proficiency
Valid driver's license
Must be able to pass a background check and drug screen
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