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Property & Casualty Customer Service Representative job in Scottsdale at Western Mutual Insurance Group

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Property & Casualty Customer Service Representative at Western Mutual Insurance Group

Property & Casualty Customer Service Representative

Western Mutual Insurance Group Scottsdale, AZ Full Time
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Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.

We’re looking for a Property & Casualty Customer Service Representative to join our team in our San Antonio office. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks.

The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills.

Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly, positive, helpful)

 A Property/Casualty Insurance License is highly preferred

Bilingual English/Spanish (fluent) is highly preferred

Experience in an automated call center is preferred.

We offer a competitive salary and a full benefits package including a Profit Sharing Plan, 401k Plan and Bonus Plan!

Please submit your resume and salary requirement for consideration.

NON SMOKING OFFICE

Recommended Skills

Spanish Language
Multilingualism
Casualty Insurance
Communication
English Language
Customer Service

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