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Property Claims Representative

Des Moines, IA

Posted 2 months ago

Job Snapshot

Full-Time
Experience - 2 years
Degree - 4 Year Degree
Insurance
Insurance, Construction, Customer Service

Job Description

Property Claims Representative

**Will be filled at the appropriate level based on experience**

Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Do you have past insurance experience and are able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do: As a Property Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving multi-line insurance coverage. You must investigate the cause of the loss, interpret the policy, and determine whether the loss is covered and if Farm Bureau should pay the claim. You will also determine the value of loss and assists in setting reasonable reserves. In this role, it is very important to have a strong knowledge of tort law and how it relates to specific cases. As a Property Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others. You will work out of the Omaha, Nebraska Claims Service Center, but will cover surrounding territories (Douglas, Sarpy, Washington, Dodge, Burt and Thurston counties) on a rotational basis.

What It Takes to Join Our Team:

 College or equivalent plus 1-3 years relevant experience required. Insurance experience (specifically claims experience) is preferred.

 Certificate in General Insurance preferred.

 High attention to detail and strong organizational skills.

 A valid driver’s license and satisfactory Motor Vehicle Records are required.

 Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings.

 Some travel with overnight stays.

 Strong verbal and written communication skills.

 Exceptional customer service skills.

 Must attend training schools as required.

What We Offer You: When you’re on our team, you get more than a great paycheck.  You’ll hear about career development and educational opportunities.  We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options.  We also offer paid time off, including holidays and volunteer time, casual Fridays and teams who know how to have fun.

If you're interested in joining a company that has a long history of stability, one that appreciates its employees, and offers great benefits, we invite you to apply today.  Farm Bureau....where the grass really IS greener!

Job Requirements

What It Takes to Join Our Team:

  • College or equivalent plus 1-3 years relevant experience required. Insurance experience (specifically claims experience) is preferred.
  • Certificate in General Insurance preferred.
  • High attention to detail and strong organizational skills.
  • A valid driver’s license and satisfactory Motor Vehicle Records are required.
  • Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings.
  • Some travel with overnight stays.
  • Strong verbal and written communication skills.
  • Exceptional customer service skills.
  • Must attend training schools as required.
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