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Customer Service Representative job in Detroit at Hamden Public schools

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Customer Service Representative at Hamden Public schools

Customer Service Representative

Hamden Public schools Detroit, MI Full-Time
$80,050.00 - $94,320.00 / year
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We are seeking a highly skilled and self-motivated customer service representative who is looking to join an exceptional team. The ideal candidate will be capable of independently interfacing with customers, entering and maintaining orders in an ERP system, expediting orders, and working cross functionally with engineering and operations. The position requires customer service experience in a manufacturing environment.

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

Customer Service
Help Customer
Identify Customer Need
Resolve Concern
Resolve Customer Issue
Resolve Request
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