§ Key Account Manager is the technical-sales representative for the Division Ignition Coil Customers of the Company. Acts as lead liaison between customer, plant, and affiliate personnel to assist with coordinating and resolving commercial and business related issues. Implements customer/product based strategies. Gathers and summarize information related to customers, competitors, business and market environment in order to identify and plan for current and future business opportunities. Maintains related information and completes variances analysis. Develop sales plans for existing customers and identify potential and/or future business opportunities
§ Polished small team environment positioned for strategic growth in the US market
§ Supportive leadership willing to help right candidate grow down a leadership path
§ Strong ability to work in a start up environment, even though the organization is not a start up
§ Confident interfacing with customers along with giving feedback & suggestions for delivery and strategy to internal team
Must Have/Additional Information:
§ Proven success on ground producing large account growth
· Post be able to provide references and/or strong examples of demonstrated ownership of the customer relationship and growth outcome around such
§ 2-3 years in tier one supplier environment, technical knowledge on Powertrain highly desired; willing to train right individual with desire for growth and excitement of potential to lead a team
§ Degree in engineer or mechanical
· Nice to have financial, economic education, MBA bonus
§ Desire to move into Sales Director role within 1-2 years
· Must want to make an impact on the business and for the customer, not afraid to make suggestions to strategy or delivery of client communications
§ High level of attention to detail, delivering meticulous presentations and levels of communications should be something the candidate is passionate about
§ Promotes sales through various sales channels.
§ Provides sound and effective management of North American accounts to increase market share, and achieve sales targets
§ Develops and maintains constant business relationship with the current customers in the assigned geographic area, identifying new business opportunities and strengthening the existing ones.
§ Monitors for each customer the sales forecast and the orders, measuring deviations and constantly bringing the results to the attention of Sales Direction.
§ In collaboration with the Quality Department, monitors complaints and non-compliance noticed by customers
§ Receives and checks incoming purchase orders for correctness. Maintain electronic files of all purchase orders. Run internal reports for Open Economics, Open Samples Orders, Master List, Open ECN Trackers and multiple Impromptu reports. Collaborate with team members to gather documents to close out open economics.
§ Update customer quote sheets using pricing provided by Business Development Managers.
§ Execute customer contracts/agreements and ensure adherence to agreed terms & conditions (Program specifics, LTA, Volumes, RMI, etc.)
§ Obtain Tooling Purchase Orders for kickoff and PPAP
§ Use customer websites to retrieve pertinent data for quoting, planning and receiving purchase orders.
§ Responsible for submission of updated pricing/tooling to customer purchasing after business award
§ Responsible for tracking p.o. pricing for economics, LTAs, engineering changes.
§ Administrators for passwords and customer website access (i.e. GM, Ford, Nissan, VW, FCA, etc...)
§ Manage service order requirements per customer request.
§ Support Commercial Sales and Design group with design changes.
§ Knowledge of automotive quality standards (ISO 9001, ISO/TS, VDA, QS 9000)