Stinnett Chrysler Plymouth Dodge INC in Newport, TN is looking for an experienced Automotive Service Manager to join their dynamic service team.
The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors, to customer service.
Job Responsibilities: Ensure that customers receive prompt, courteous, and effective service Serving as a liaison between technicians and customers. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer. Manage and Hire technicians and service advisors Interview and make new hires Distribute work between technicians Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Spend quality time building relationships with the customers.
2 year previous service manager experience
Must maintain and exceed store and corporate monthly sales goals
Provide exceptional customer service
Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
Health, Dental, Vision, Life, Short and Long Term Disability Insurance
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Job ID: 1020
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