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Company Contact Info
- Tonawanda, NY 14150
- Phone: 7166343200
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Customer Service - SAP
Manpower • Tonawanda, NY
Posted 2 months ago
Providing customers with assistance with a variety of problems and questions relating to parts and services. This position will allow you the opportunity to build business relationships with clients and customers through consultations and repeated contact while efficiently assisting the customers with selecting the appropriate parts. On occasion, you will be required to perform hands-on duties.
* Assist customers both in person & by phone
* Accurately identify customer needs
* Research & recommend parts to customers
* Provide quotes
* Take and place orders
* High School Diploma or equivalent required
* Must have a valid driver's license & clean driving record (MVR)
* Minimum 6 months customer service experience required
* Must be proficient in MS Office Word & Excel
* SAP/ERP experience preferred
* Strong communication skills required
* Knowledge of industrial distribution products and hydraulics preferred
* Ability to read Blueprints a plus
* Mechanical and mathematical aptitude a plus