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  • Raynham, MA

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Manager, Customer and Market Insights - DePuy Synthes Franchise

Johnson & Johnson • Raynham, MA

Posted 12 days ago

Job Snapshot

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Job Description

Johnson & Johnson's Family of Companies, is recruiting for a Manager,CustomerandMarketInsightsDePuySynthesFranchise. This position will be located in Warsaw, Indiana or Raynham, Massachusetts.

Johnson & Johnson Medical Device Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of Johnson & Johnson Medical Devices contains key surgical platforms such as Wound Closure, Orthopedics, Open and Minimally Invasive Stapling, Energy, Biosurgery, Aesthetics, ENT, and Cardiovascular surgical products. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands. Johnson & Johnson Medical Devices is currently $20 billion in World Wide sales. The business is expected to experience solid growth over the next 5 to 7 years.

Manager, Customer and Market Insights DePuy Synthes Franchise is responsible for managing primary and secondary market research, forecasting and analytics within the Global Business Insights (GBI) Center of Excellence (COE) team, in support of the DePuy Synthes franchise within the Johnson & Johnson Medical Devices Companies.

In this role, you will serve as a representative on a Platform Business Insight team, serving as a key partner to cross functional teams. You will work with platform teams to lead customer insights, market share, sizing and procedural analysis, and forecasting across platforms. You will require a high degree of business insight and understanding, and be able to proactively recommend tools and techniques to support customer insights, secondary market sources, and marketplace understanding needs across the business. You will have responsibility for managing, prioritizing, and executing strategic and tactical marketplace insight projects and activities. Responsibilities include, but are not limited to

  • Demonstrate an ability to manage, create, influence and execute high-impact tactical and strategic marketplace understanding and learning plans. This includes primary and secondary research and strategic and tactical forecasting

  • Demonstrate an ability to influence multiple stakeholders to ensure a high-level of team involvement in key

    business discussions

  • Support Franchise Team with insights

    and marketplace assessment solutions

  • Flawless execution of all secondary insight activities required to drive success of the business and pipeline

  • Proactively providing fact-based insights and analytics programs to address specific business needs

  • Developing and implementing new creative insights and business analytics tools, techniques and processes

  • Provide foundational learning that helps to ensure that new products and programs are grounded in

    understanding of marketplace dynamics

  • Support education and dissemination of existing knowledge estate and market information for key Platform cross-functional


  • Support Senior Director, DePuy Synthes Global Business Insights in data integration to form the Platform

    Knowledge Estate

  • Partner with the Advanced Analytics team to build and maintain premier analytical and marketplace assessment



  • A minimum of a Bachelor's degree in business, marketing, statistics, mathematics or related field is required.

    MBA or MS is preferred

  • A minimum of 5 years of dynamic experience in secondary market research, forecasting, strategic insights, market research, business analytics, strategic forecasting, finance or a

    related field is required

  • Experience in the medical device, hospital specialty, or healthcare field is preferred

  • Proven track record of performance that demonstrates both strong personal and team leadership and leading a matrix environment where a high degree of teamwork and influence is


  • Ability to support cross-functional teams (with strong influencing skills) is required

  • Ability to understand, translate and integrate marketplace data and secondary data tools into actionable insights to drive decision-making is required

  • Working knowledge of and experience with secondary market research, forecasting, strategic insights, market research, business analytics, strategic forecasting, finance or a related field is required.

  • Some knowledge of competitive

    intelligence data is preferred

  • Ability to synthesize disparate data sources to provide an integrated insight view of the business is


  • Experience in New Product

    Development and Innovation preferred

  • Excellent verbal and written presentation skills are required.

  • Strong project management skills in a deadline-oriented environment are required.

  • Proficiency in Microsoft WORD, EXCEL, and PowerPoint is required

  • Proficiency in analytical tools (SPSS, SAS, Qlik Sense or Tableau) is preferred.

  • This position is located in Warsaw, IN or Raynham, MA and may require up to 25% domestic travel including

    nights and weekends

Do you strive

to join an outstanding team that is dynamic and ever-changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.


Primary Location

United States-Indiana-Warsaw

Other Locations

North America-United States-Massachusetts-Raynham


Depuy Orthopaedics. Inc. (6029)

Job Function

Market Research

Requisition ID


Job ID: 5067171116/2-en-us
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