Must be local and have prior Desktop experience non-IT applicants will not be consider and resume will be discarded.
As our new Desktop Support Specialist, you’ll work in a dynamic environment supporting a large technology company. Leveraging your strong MAC and device support skills, you’ll apply your technical abilities, provide excellent customer service while being surrounded by smart and motivated colleagues. If you are excited to continue your career trajectory in state of the art facilities - then apply now!
What you’ll do at Insight:
• Provide excellent in-person end user support
• Resolve end user application issues with both Mac/Windows and devices
• Set up new users, including imaging, new hardware etc.
What you’ll need to join Insight:
• Minimum 3 years of desk-side support experience in a large enterprise environment
• Solid hands-on experience with Mac
• iOS and android support experience
• Strong organization and time management skills
• A sense of urgency
Mobile Support (Ipad, Iphone, Android).
Supporting Win10 Operating System, also know previous OS systems like Win7 and Win8
Support MS Office Suite 2016 and Office 365 - Word, Excel, PowerPoint, Outlook email
Good Mac Support - should know way around a Mac.
Imaging laptops - both Mac and Laptop.
Capable of assisting remote home users as well as in office end-users.
Any Linux - preferred but can be trained
Client facing - ability to help clients who walk up for service.
Experience supporting various printers.
Customer Service - must understand and provide high level of customer service. Must be professional and courteous at all times to end users and accommodate.
Punctuality is critical - 8am - 5pm. Must be on time for work. No Overtime will be needed for this position.
Prefer Bachelor’s Degree - Associates Degree with commensurate experience, Certifications.
Excellent Communication skills.
Able to work in a team environment as well as work independently
Experience using IT Ticket Helpdesk software and daily, accurate, Ticket documentation
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.