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Operations Supervisor- FULL TIME job in Roseville at Buy Buy Baby

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Operations Supervisor- FULL TIME at Buy Buy Baby

Operations Supervisor- FULL TIME

Buy Buy Baby Roseville, CA Full Time
Coordinates and supervises the daily activities of a team in a specific product or operational category. Sets priorities for the team to ensure achievement; coordinates store activities with other supervisors. Provides significant input in hiring, disciplinary actions, terminations and compensation decisions.

Key Responsibilities:   

  • Manages associate’s performance, progression and annual review writing and administering in partnership with the Store Manager for direct reports
  • Assigns tasks, follows up and monitors results
  • Assists associates to provide increased service to customers in response to specific needs and requests
  • Troubleshoots and provides solutions for customer complaints, escalating to management when necessary
  • Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping
  • Decisions are guided by policies, procedures and the store’s business plan; receives guidance and oversight from store management
  • Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities
  • Accepts accountability to follow all safety and security procedures for self and others
  • Immediately reports unsafe conditions

Education/Experience/Qualifications:

  • High School diploma or equivalent
  • 5-6 years of retail experience desired, including team lead experience in operational or customer-facing roles
  • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
 

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Job ID: PGM-CC-3433_R-0098120

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