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Customer Service Representative

OfficeTeam Davenport Seasonal/Temp
$15.20 - $17.60 / hour
Apply Now
Ref ID: 01530-0011072473

Classification: Customer Service Representative

Compensation: $15.20 to $17.60 hourly

Customer Service Representative Opportunities!

Further your skills as a Customer Service Representative in the expanding Insurance industry through this exciting opportunity at OfficeTeam. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This Davenport, Iowa Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.

Key responsibilities

- Manage the fielding and sending of important written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Manage and place incoming telephone calls

- Contribute accurate, friendly customer service in a timely fashion
- Strong customer service and office administrative skills

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Proficient with diversified computer software and systems

- Microsoft Excel experience

- Microsoft Office Word experience preferred

- Inside sales experience desired

- Command of account management

- Proven knowledge of Typing Data Entry

- Commercial Insurance experience

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Strong technical skills including proficiency with MS Office

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Ability to effectively interact, verbally and in writing

- Ability to simplify complex problems and build solutions

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$16
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$15.20 - $17.60 / hour
Estimated Salary: $64K
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Job ID: 01530-0011072473

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We have a lot in common: You want to find meaningful work and be rewarded for it, and we want to help you do it. We believe that when you find the role that matches your skills and priorities, you'll thrive.


OfficeTeam is the world's top provider of administrative professionals like you for office support jobs on a temporary or full-time basis. Our process begins with one-to-one personal service from industry specialists who get to know who you are and what you're looking for. Then we apply our deep expertise, robust resources and leading-edge technology to connect you with an assignment where you can make meaningful contributions and be valued for them.


At OfficeTeam, we're dedicated to finding the fit that makes people happier and companies better. Join us.


About Us
OfficeTeam is a division of Robert Half, the world's largest specialized staffing firm. For almost seven decades, we've helped candidates and companies find the right fit. That passion has paid off: Our company has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998. We love what we do-and we want you to love it too.

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