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Office Administrative and Customer Support - Document Control at TalentBurst, Inc.

Office Administrative and Customer Support - Document Control

TalentBurst, Inc. Canoga Park, CA Contractor
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Job Title: Customer Service Representative/ Document Control
Job Location: West Hills,CA
Job Duration: 1 YEAR
Job Timings: 
 Monday- Friday 8:00 a.m. to 5:00 p.m. 
Hybrid onsite/remote; candidates will be required to come onsite 1-2 days a week & work the other days remotely
NOTE- Experience with MasterControl a plus

Job Description:
  • Responsible for efficiently processing Document Change Requests (DCRs), including routine data entry, coordinating document review/approval/release per department SOPs.
  • Provide administrative support in accordance with departmental procedures.
  • This position will ensure all records are maintained in a manner compliant with company policy.

  • Ensure safe and efficient handling and processing of controlled documents and document control related activities in accordance with documented standard operating procedures.
  • Responsible for the routine maintenance of active and archived controlled documents and records in accordance with department SOPs.
  • Responsible for checking the “Document Change Request” mailbox on a daily basis for DCR requests.
  • Responsible for proficient initiation/coordination of Collaboration Tasks and Releasing of assigned document(s) within Master Control in a timely manner
  • Ensure new/revised software analysis files are disposition according to defined document specifications and plans.
  • Coordinate the translation of all required documents.
  • Manage and maintain off-site storage, document retention and retrieval of documents per department SOP.
  • Assist with printing document copies for packaging/shipping as needed.
  • Assist with reviews and edits to SOPs as needed.
  • Assist with audits in retrieving documents and supplying them to the audit team in a timely/urgent manner
  • Support QA department with all other misc. administrative tasks as needed.
  • Process Master Control DCR(s) as assigned by Document Control Supervisor.
  • Maintain accurate account of electronic and hard copy records for all applicable QS documentation.
  • Provide assistance with editing, formatting and final drafting of SOPs as requested and approved by supervisor.
  • Records retention, storage and retrieval.
  • This position will have contact with all OLI staff.
  • This position will keep confidential all laboratory data and business information. This position must maintain a cooperative and professional relationship with all OLI staff.
Minimum Requirements/Qualifications:
  • A high school diploma minimum.
  • Some college is desirable. 2-5 years related work experience.
  • Prior work with documentation in a GMP manufacturing environment preferred.
  • Proficient in Microsoft office, including MS Word, Excel. Knowledge of GMP document control regulations a plus

Recommended Skills

  • Auditing
  • Data Entry
  • Document Management Systems
  • Document Retrieval
  • Editing
  • Manufacturing
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Job ID: 22-20765

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