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Customer Service Representative - at AppleOne

Customer Service Representative -

AppleOne Schertz, TX (Onsite) Full-Time
$14.00 - $15.00/Hour
Apply Now
Monolingual Pay $14 Bilingual Pay $15

There is a $1 increase after 4 months when you are hired on by the client.

This is for ONSITE during training and then the opportunity to work from home!

Job Description:
• Work with the state and federal government to meet needs of their citizens.
• Supporting programs such as Snap, Medicaid, and TANF and answering questions regarding these programs.
• Help clients report changes in their lives that could impact their benefits
• Assist clients with applying and renewing benefits.
• File complaints or appeals on behalf of the client Qualifications:
• Seeking candidates that sees change as an opportunity to grow
• Pays attention to detail • Can handle a fast paced environment
• Takes pride in their work and learns from their mistakes
• Handles calls in a professional manner
• Ability to maneuver between different applications
• Must be *Reliable* and *Punctual* What you can expect:
• Training Program is a combination of in class theory, hands on experience and exams. All designed to give you the tools to be successful.
• Classroom training: Will establish a foundation of understanding so that what you experience will make sense to you.

• Training will last approximately 8 weeks long where 4 weeks will be in class room training, and the 2nd 4 weeks is hands on learning. ****INCENTIVES***

• Conversion is 120 days where you will become a full time Employee
• Once you become a employee you will receive their benefits such as medical/dental insurance, PTO, paid holidays, and 401K
• You will receive a $1,000 Bonus once you convert to a full time employee
• 180 days you are eligible for a promotion

AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
[ Link removed ] - Click here to apply to Customer Service Representative -


Recommended Skills

  • Attention To Detail
  • Medicaid
  • Punctuality
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Job ID: MAX-CSR.162478

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