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Company Contact Info
- San Diego, CA 92108
- Michael Gonzales
- Phone: 407-233-0770
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Customer Service Representative
Healthcare Support • San Diego, CA
Posted 8 days ago
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Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!
Daily Responsibilities of a Customer Service Representative:
- Answer incoming calls on eligibility, benefits, claims, and authorization of services from providers and members
- Responsibilities also include the administration of intake documentation in the appropriate systems
- Provide outstanding service to our internal and external customers and strive to resolve member and provider needs on the first call
Requirements of a Customer Service Representative:
- HS Diploma/GED
- 2+ years of call center experience preferably
- Responsible for meeting call handling requirements and daily telephone standards as set forth by the CMC.
- Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills
- Must be able to maneuver through various computer platforms while verifying information on all calls
- Must be able to talk and type simultaneously
Hours for this Position:
Mondays through Fridays, 8am-5pm
Advantages of this Opportunity:
- Competitive salary, negotiable based on relevant experience
- Benefits offered, Medical, Dental, and Vision
- Fun and positive work environment
Interested in being considered?
If you are interested in being considered for this position, please click the apply button below or email us directly.
Michael Gonzales[Click Here to Email Your Resumé]