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  • Winchester, VA 22601

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IME Coordinator

Genex Services • Winchester, VA

Posted 5 days ago

Job Snapshot

Degree - High School
Other Great Industries

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Job Description

Currently seeking an IME Coordinator.

Essential Duties and Responsibilities

•         Schedules examinations through office operating system

•         Schedules and confirms appointment dates and times with physicians' offices

•         Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images

•         Coordinates with the client to obtain required medical records prior to examination

•         Prepares and sends exam notification letters daily

•         Communicates with physicians, clients and or examinees regarding any schedule changes.  Responsible for submitting invoice to accounting if charges are incurred

•         When required, responsible for ensuring prompt pre-payment for services issued

•         Coordinates ancillary services such as interpretation, transportation when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation

•         Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information

•         Provides support and/or coverage to outside departments when needed

•         Assists with directions when needed


•         High school diploma or equivalent required.  Experience in a medical office preferred

•         Ability to handle multiple phone lines with heavy call volume

•         Ability to operate computer, fax, copier, scanner, and telephone

•         Must be able to type a minimum of 35 W.P.M.

•         Ability to follow instructions and respond to upper managements' directions accurately

•         Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met

•         Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed

•         Must be able to work independently, prioritize work activities and use time efficiently

•         Must be able to maintain confidentiality

•         Must be able to demonstrate and promote a positive team -oriented environment

•         Must be able to stay focused and concentrate under normal or heavy distractions

•         Must be able to work well under pressure and or stressful conditions

•         Must possess the ability to manage change, delays, or unexpected events appropriately

•         Demonstrates reliability and abides by the company attendance policy

•         Ability to read, analyze and interpret common correspondence, medical records, and legal documents

•         Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar

•         Ability to respond appropriately and professionally to all inquiries or complaints from customers, upper management, etc.

•         Ability to effectively present information one-on-one, in small groups.

Genex is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Job ID: 1137
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