0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Customer Service Representative at Kelly Services

Customer Service Representative

Kelly Services Elk Grove Village, IL (Onsite) Full-Time

Looking to make your next career move? Kelly is hiring for a Customer Service Representative in Elk Grove Village, IL!

- Direct hire opportunity

- $19-22.50/hr depending on experience

- Full time, Monday-Friday, 8:00am-5:00pm

- Fully onsite position

- Excellent benefits including medical, dental, vision, life, and PTO. Medical benefits are fully paid!


New Customer Development

• New Customer Research & Communicate with HQ in Japan or Global partners

• Feedback and Follow-up for request for quote (RFQ) to secure business

• Operational Follow-up at initial stage

Existing Customer Maintenance

• Timely RFQ Response & Follow-up for Customer Feedback on our pricing

• Develop New Business from Existing Customer

• Follow-up to retain Existing Customer on irregularity shipments or issues relating to transportation,

customer service, or pricing.

• Support customer requirements as much as possible with respect to legal, ethical, and company policy.

• Contact customer by phone, email, on-line meeting, or in person.

• Communicate with customers our ability and expectations to ensure smooth transaction.

• Support the operations team for transportation as needed according to internal escalation rules.

• Sales Targeting – Customer Industry Criteria-Area-Region Criteria

• Regular Sales Meetings and Reporting

• Promotional items planning and procuring such items for promotion and inventory control.

• Receive emails from overseas and North American customers.

• Contact vendors as required for RFQ request.

• Create quote based on rules of sales team members.


• Minimum 1-2 years of experience in customer services and inside sales

• Logistics/supply chain experience a plus

If you are interested in this opportunity and meet the above qualifications, apply to this posting today for immediate consideration!



Recommended Skills

  • Ethics
  • Logistics Operations
  • Maintenance
  • Promotional Merchandise
  • Sales
  • Stock Control
Apply to this job.
Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: US3256413_BH8745255

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.