Icon hamburger
Community Relatio... in Brownsville,Maryland
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Area Manager

Amazon.com Ashburn Full-Time
Apply on company site


Amazon is a fast paced technology company and a leader in the world of data centers. We are looking for proven technology mangers with experience in people management, strong technical understanding and the drive and vision to take our data center engineering operations to the next level. The successful candidate will have experience managing people and managers, creating, tracking and controlling budgets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.

The candidate will be responsible for strategic and tactical issues in Data Center Engineering Operations such as ensuring and sustaining safety, security, availability, cost management, risk assessment and mitigation, review corrective and preventative maintenance of critical infrastructure and metric reporting.

The successful candidate will be operationally responsible for multiple data centers. Some high-level responsibilities include:
- Act as an ambassador for safety within the team and to promote safe work efforts across the area
• Management of the team of Data Center Engineering Operation engineers; this includes all aspect of people/performance/rotation/technical management.
• Ensuring effective and efficient management of day to day Data Center Engineering Operations.
• Manage/Improve operational workflows and risks
• Act as subject matter expert in the data centers mechanical, electrical and control systems.
• Ensure all operational KPIs and metrics are being measured and met.
• Play a key part in innovation and driving automation
• Be passionate about the quality and quantity of services and continuously strive to improve customer experience.
• Manage Large Scale Events or outages, manage on-call rotation and escalations.
• Perform vendor management for colocation facilities.
• Ensuring the data center is compliant with all relevant security & safety policies and procedures
- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Routinely operate as the after hours on-call Data Center Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
- Provide support for weather events, planned outages, and unplanned outages


Basic Qualifications -
• Bachelor's degree in a relevant engineering discipline or equivalent work experience in Mechanical/Electrical Field
• 6+ years of experience in a management position with 5 or more direct reports
• 10+ years of experience working in critical infrastructure operations


Preferred Qualifications
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Proven track record of people management and developing teams
- Ability to solve problems at their root, stepping back to understand the broader context.
- Has a strong aptitude for trouble shooting and problem solving
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting
- Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries
- Shows good judgment and instincts in decision making
- Ability to prioritize in complex, fast-paced environment
- Proactively and continually improve your level of knowledge about Amazon business and relevant technologies
- Able to demonstrate their ability to take ownership of technical issues brought to them by their customer base. If they are unable to resolve certain issues by themselves, can demonstrate a willingness to actively engage other support teams to drive it to resolution
- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline is also acceptable)

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age


Skills required

Time Management
Ensure Compliance
Retention Management
Provide Direction
Strategic Planning
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 859661


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.