Desktop Support AnalystCompensation:
$17.41 to $20.16 hourly
Robert Half Technology is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format for a company in the Professional Services industry. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity, is located in the Fort Lee, New Jersey, area.
Settle computer problems, and offer suggestions on appropriate action/solutions
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Administer computer desktop support in accordance with established policies and procedures
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
nteract regularly and effectively with ticket submitters
Arrange hardware repairs with the appropriate vendors
Comptia A+ experience desired Proficiency in Basic Troubleshooting Command of Active Directory Ability to quickly write reports, business correspondence, user instructions, and procedure manuals Desktop support or related experience
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
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Installations (Computer Systems)
Complex Problem Solving