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Customer Service Representative

PrideStaff Alpharetta Full-Time
$29,120.00 - $33,280.00 / year
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Customer Service Representative

We are looking for a self-starter who is motivated to be a part of a small but growing team.  Your communication skills, ability to consistently deliver customer satisfaction and flexibility to take on other roles / duties as needed will lead to advancement for the right person. The company is young (5+ years) and growing rapidly. 

Location: Alpharetta, GA
Pay: Up to $16 per hour DOE
Hours: M-F, 8AM to 5PM

Customer Service Representative Responsibilities:

  • Accurately enter / process orders 
  • Develop relationships with customers 
  • Support sales team as needed in delivering customer requirements
  • Prepare pick and pack lists for each order
  • Track receivable aging
  • Filing and organization
  • Set up customer accounts in Sage ERP system
  • Generate invoices
  • Prepare reports for management as needed

Customer Service Representative Requirements:

  • Must have an Associates Degree (or higher)
  • 2 years recent customer service experience (preferably business to business)
  • Must have intermediate level skills in MS Office
  • Typing 35 WPM or faster
  • Experience using SAGE, NetSuite, Oracle or similar ERP
  • Fast learner
  • Excellent written and oral communication skills
  • Problem solving abilities
  • Basic math skills
  • Self starter who also works well with a team
  • Bilingual in Spanish is a PLUS!
  • Must be willing to submit to a thorough background check and drug screen

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

About the company

Salary Details

Based on Job Title, Location and Skills
$31K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$29,120.00 - $33,280.00 / year
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: BHJOB858_362516

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In 1978, George Rogers had a vision, a dream to create a new type of staffing organization—one that offered the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. The result is PrideStaff, a national staffing organization delivering innovative solutions to the challenges employers face every day. Through a combination of strong leadership at the national and local level, PrideStaff has consistently delivered exceptional service to our clients and field associates. Over our 25 plus year history, our model has been highly successful. Year after year, our growth has consistently outpaced the growth of the staffing industry.


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