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Part-Time Customer Service Representative

Kforce Finance and Accounting Blue Lagoon Contractor
$15.00/ hour
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RESPONSIBILITIES:

Kforce has a client seeking a Customer Service Specialist (Part-Time) in Blue Lagoon, Florida (FL). Essential Functions:
  • Manage customer service e-mails, voicemails on a daily basis
  • Place in FedEx/USPS claims for lost packages; Re-order packages as needed
  • Assist customer service stores with inquiries as needed
  • Place customer orders
  • Work with warehouse on package requests, open orders, order discrepancies, and system issues
  • Work with OMS team on order issues, system issues and problem solving
  • Work with Manager on high level domestic and international customer issues
  • Work with Manager on all store complaints
  • Problem solve issues from all channels of the business
  • Create store issue tracking on a monthly basis
  • Perform any additional duties as assigned by Manager

REQUIREMENTS:

  • Upscale customer service experience
  • Responsive and attentive customer service skills
  • Enthusiastic, motivated, team player
  • Exceptional written and verbal communication skills
  • Proficient with current computer technologies
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Recommended skills

Verbal Communication
Passionate
Coordinating With Others
Complex Problem Solving

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Salary Details

This salary was provided in the Job Posting.
$15
Hourly Salary

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Part-Time Customer Service Representative
$15.00/ hour
Estimated Salary: $70K
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Job ID: FAEQG1857571

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