Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Customer Service Technician

Windstream Marshville Full-Time
Apply on company site

***Please note that this position follows an initial Union job bidding process***

Job Description: Provide installation and repair services to residential and business customers, including data, POTS, Internet service and equipment. Climb telephone poles and use ladders to provide service. Interpret work drawings and instructions, complete paper and HHT work. Work with other communication groups to provide service as needed. Sell and promote Windstream products and services. Ability to work scheduled tour, overtime, callouts, and standby as needed. Train new employees on daily job functions. Operate hand held computer for retrieving and clearing job tasks. Other duties as assigned.

Knowledge, Skills and Abilities (required): Valid Drivers License. Ability to lift and control a 28' ladder, weight 70 lbs, plus 6 lb levelizer. Ability to distinguish colors in a cable. Good to excellent communication skills. Good to excellent mechanical ability. Ability to climb using ladder and/or gaffs and to work aloft (must pass Windstream Pole Climbing Course). Ability to use test equipment. Good to excellent computer skills preferred. Basic understanding of electronic theory preferred. Must be neat in appearance. Ability to work in confined spaces; manholes. Ability to write legibly, to prepare neat and accurate records. Ability to attend training, local and out-of-state. Ability to work at any assigned location.


Desired Qualifications:

Certificates/ Licenses: Valid Drivers License Job Category: Telecommunications 

Job Category: Telecommunications

Minimum Requirements:

Education: High School or GED Equivalent required, plus two year technical degree in computers or electronics or the equivalent in work experience (see 'experience' below) desired.

Experience: 3-5 years experience with installation or maintenance of telecommunications voice & data network service & equipment or equivalent education (see 'education' above).

Job Category: Bargaining

EEO Statement:
Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to: race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.

Recommended skills

Installations (Manual/Mechanical)
Computer Literacy
Test Equipment


CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Technician
Estimated Salary: $49K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 19002963


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.